Singaporesextoy comes up with its very own delivery and return policies. Whoever is willing to shop from our store is advised to go through our policy so that there are no complications in the long-run. These policies will brief you on how we offer our products and services across Singapore. Those who want to buy or return a product from us should be aware of the important points that should be followed to ship products and receive payments as well.
Singaporesextoy operates entirely throughout Singapore and other parts of Asia. One can make his/her payment here internationally through schemes like Paypal, Debit/Credit cards and RazorMoney.
A minimum of 5 to 7 business days is the time span for our products to get delivered at one’s doorstep. However, it may vary due to duties or customs. No matter which item you order, it would be packed in standard boxes with no details on it except the customer’s contact information.
Report us within 48 hours for a wrong product
One who receives an inappropriate product must report within 48 hours without fail. In case he/she fails, no request will be taken for returning the order.
Products to be replaced and not refunded
In case one receives a wrong product, he/she can forward a request for product return. Accordingly, the product will be replaced. But no money will be refunded.
Damage by the user not to be considered
If there is no damage to the order we deliver, we would not accept any request for returning the product. Therefore, no one will be answerable from Singaporesextoy.
Stay Updated with your Shipment Details
For any order, call us on -------------------- or send us email at [email protected].
Besides, you can always update your area pin code, new mobile number, order number and even payment details. After confirming your payment receipt along with postal address, the order will be processed.
All our orders are delivered through courier and we work with reputed courier service providers to deliver orders on time. With the help of SMS, we keep all our customers updated. The SMS will comprise the shipment information and tracking number.