Singaporesextoy has its own terms and conditions that are crucial to be considered by all those who wish to visit our site. These must be read and understood carefully. Here are the following terms and conditions:
· User must be above 18 - Prior to accepting an order at Singaporesextoy, it would be first confirmed that the user is 18 years of age and above. Once it is confirmed, the order will be taken into consideration. However, if the user is found having not qualified his/her age limit, the order will then and there be cancelled. Therefore, the user must necessarily specify his/her actual age to ensure that the order is placed successfully.
· Report us by 48 hours - If the customer, under any circumstance, finds that he/she has received a wrong product, it must be reported to us within 48 hours. Failing to inform within 48 hours will result in cancellation of the request for returning the order.
· Products will be replaced but NOT refunded - The customer can always send a request for returning a product if it seems inappropriate. In such cases, the product will be replaced. However, no request for money refund will be granted.
· Get fresh products only – Singaporesextoy prohibits used products. As a result, any sort of request from a customer for any sort of used product will not be accepted. Since health, hygiene and sexual wellness are what we ensure, we accept return requests for only fresh products.
· Products for personal use only - We deal in products exclusively for personal purpose and not for any commercial reasons. Therefore, we always advise our customers not to use any of our products with a third party.
· Damage by the user not to be considered - If the parcel delivered by us undergoes no damage but the customer later damages it, no return request will be accepted. Also, we would not be accountable for taking these cases into consideration.